Privacy statement

Your privacy is very important to Defion Security (hereafter 'Defion', 'We', 'Our' or 'Us'). We therefore comply with the privacy legislation General Data Protection Regulation (GDPR). This means that your data is safe with us and that we always use them properly.

In this privacy statement, we explain everything we do with information we learn about you at Defion Security. If you have any questions, or if want to know what information about you we keep track of, please contact Defion Security.

Purposes of data processing

Defion Security collects personal data when you register for a course, contact us using the contact form, apply for a job or download a white paper. We use your telephone number, e-mail address and name and address details for this purpose. We process your personal data for the purposes of entering into and implementing contracts for services and training in relation to software quality in the performance and security sphere and managing the resulting relationships.

In order to process the data which are entered in the forms, we use SalesForce, our CRM system. Data that are requested through forms on our website are required for the above reasons. If you do not provide this personal data, we will be unable to contact you or, in the case of a newsletter subscription, inform you about our services and activities.

If you submit a contact request, training, application or newsletter registration form on the website, complete a white paper or demo request form or send us an e-mail, the data you submit to us are kept as long as is required by the nature of the form or the content of your e-mail in order to fully answer. We will not store your data any longer than necessary and we adhere to the legal requirements regarding privacy data storage.

You can unsubscribe from our newsletters or object to further processing of your data at any time by using the unsubscribe link included in our emails or by contacting us directly.

Provision of personal data to other companies or institutions

Under no circumstances will we give your personal data to other companies or institutions, except if we are required to do so by law (for example, if police demand that we provide personal data because they suspect a crime).

Our website includes social media buttons. The administrators of these services use them to collect you personal data. See also our cookie policy.

Security

Security of personal data is very important to us. In order to protect your privacy, we take the following measures:

• Access to personal data is protected with a username and password, along with two-factor authentication.
• Once we receive the data, we store it in a separate, secure system.
• We use physical security measures, such as locks and safes, to prevent unauthorized access to systems that store personal data.
• We use secure connections (Transport Layer Security, or TLS) to encrypt and protect all information exchanged between you and our website when you enter personal data.
• As part of our supplier selection process, we conduct security assessments of software vendors.
• We have implemented a comprehensive set of technical safeguards to protect our workstations and servers.

Statistics

We keep statistics about the use of our website. We use these statistics to improve our website in order, for example, to only show you relevant information. For this purpose, we use Google Analytics; see below.

Cookies

Our website uses cookies. Cookies are small files in which we can store information so you don't have to enter it repeatedly. But we can also use them to see when you visit us again. When you first visit our website, we display a message explaining the use of cookies. We will ask you to agree to the use of these cookies. You can disable cookies in your browser settings, but some things on our website will no longer work properly if you do.

We have entered into agreements with other companies that place cookies on our website. However, we do not have full control over how these companies use those cookies. We therefore recommend that you read their privacy statements. You can find more information in our cookie policy here.

Pardot

We use Pardot (pardot.com), a marketing automation platform provided by Salesforce, to support our marketing and communication activities. Pardot helps us manage contact forms, newsletters, event invitations and other communications. Through Pardot we can also gain insight into how our website and email campaigns are used, so that we can improve our services and provide relevant information.

Pardot places cookies and tracking technologies on our website to measure usage and engagement. This enables us to see, for example, which pages are visited, which emails are opened and which links are clicked. We use this information to tailor our content to your interests and to ensure that we provide the most relevant information possible.

All personal data collected through Pardot are processed and stored in compliance with GDPR requirements. Pardot stores data on secure servers within the European Economic Area (EEA) or, where applicable, under agreements that ensure an adequate level of protection, such as Standard Contractual Clauses (SCCs).

Google Analytics

We use Google Analytics to track how visitors use our website and to analyze how effective our Google Ads advertisements are on Google search results pages. This data is used for statistical analyses of visits and click behavior on the website, and we also use it to optimize the functioning of the website.

We have entered into a data processing agreement with Google, which contains strict arrangements about what they are allowed to track. We have also configured Google Analytics in a privacy-friendly way, so that IP addresses are anonymized and data is sent via a secure connection.

For more explanation, please also see our cookie policy.

Google reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Changes to this privacy statement

When our website changes, we may also need to update this privacy statement. Please check the date above and review this page regularly to see whether a new version has been published.

Inspecting, amending and deleting your data

If you have any questions or you want to know which of your personal data we hold, you can always contact us. Please see the contact details below.

You have the following rights:

• to ask us to explain which personal data we have and what we do with them
• to inspect the precise personal data we hold
• to have errors corrected
• to have personal data deleted
• to withdraw consent
• to object to a particular use

Please always clearly state your identity so we can be sure we are not amending or deleting data for the wrong person.

Contact details

Defion Security
Signaalrood 25
2718SH Zoetermeer

[email protected]

Submitting a complaint

If you feel we are not helping you properly, you have the right to submit a complaint to the regulator, officially known as the Data Protection Authority.

Contact details:

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag

Complaints and questions can also be reported to Defion Security by sending an email to [email protected] or [email protected].