Hienfeld selects DEFION for continuous cyber defence
Challenge
Hienfeld is a specialist niche insurer focused on complex and high-impact risks. Operating in a rapidly evolving threat landscape, the organisation requires a high level of digital and operational resilience to protect its own environment and maintain trust with partners, advisors, and clients.
As cyber threats grow in sophistication and impact, Hienfeld needed continuous visibility into its security posture, rapid detection of incidents, and the ability to respond effectively at any time. At the same time, increasing regulatory expectations and changing risk profiles demand a security approach that goes beyond periodic assessments and supports resilience on an ongoing basis.
Jelmer Hartman
Manager Underwriting Financial Lines
Solution
Hienfeld selected DEFION Security as its Managed Detection & Response (MDR) provider, entrusting DEFION with 24/7 monitoring, detection, and response to cyber threats. Leveraging DEFION’s Security Operations capabilities, incident response expertise, and threat intelligence, Hienfeld gains continuous insight into its environment and the ability to act swiftly when incidents occur.
Building on this foundation, the collaboration extends into a strategic partnership in which DEFION also acts as Hienfeld’s preferred security partner for insured organisations. Cybersecurity expertise is embedded throughout the insurance lifecycle, from risk assessment and acceptance to ongoing support during the policy term.
The partnership includes:
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Security assessments supporting underwriting and acceptance
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A Cyberrisk Management Desk staffed by security specialists
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Optional Managed Detection & Response services for insured organisations
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Periodic reassessments aligned with evolving threats and regulatory requirements such as NIS2
With DEFION as its MDR provider, Hienfeld has strengthened its ability to detect, respond to, and recover from cyber incidents. Continuous monitoring and expert-led response reduce the likelihood and impact of disruptions, while the broader partnership helps insured organisations improve insight into their risk posture and maintain insurability in a changing threat and regulatory landscape.
The result is a coherent, long-term approach in which cybersecurity, insurance, and operational continuity reinforce each other.
