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Cyber Crisis Management

Are you ready for
a cyber incident?

Incident Response Readiness assesses your current preparedness and builds everything needed to respond effectively. From plans and playbooks to technical readiness and validated exercises.

What is Incident Response Readiness?

Incident Response Readiness assesses your current IR capability against international best practices and builds what is missing. It covers plans, playbooks, communication protocols and technical readiness. The output is not just an assessment but a concrete improvement plan with prioritised actions and validated via tabletop exercise.

The Service

Build the capability before you need it

The team evaluates your current IR capability against international best practices. Do you have an incident response plan? Are there playbooks for the most probable scenarios? Do your people know what to do? Is your technical environment set up for forensic investigation?

The output is not just an assessment but a concrete improvement plan. Which plans are missing? Which procedures need updating? Which technical measures need to be taken? And in what order, based on risk and impact.

IR Readiness is the foundation for effective incident response. Without preparation, an incident is chaos. With preparation, it is a manageable process.

Why it matters

An untested plan is false security

  • Most IR plans are outdated or incomplete

    Plans written two years ago often do not reflect the current threat landscape, current systems or current team structure. An outdated plan can make an incident worse rather than better.

  • No playbooks for the most likely scenarios

    Generic IR plans rarely include specific playbooks for ransomware, BEC or data breach. Without scenario-specific guidance, teams improvise under pressure and make costly mistakes.

  • Technical environment not prepared for forensics

    Without adequate logging, centralised log management and forensic tooling, investigating an incident becomes significantly harder and slower. Readiness addresses the technical gaps before an incident occurs.

Scope

What we assess and build

Incident Response Plan review and development
Playbooks for critical scenarios (ransomware, BEC, DDoS)
Communication protocols (internal, external, regulators)
Technical readiness (logging, forensic capability, backups)
Roles and responsibilities (RACI matrix)
Escalation procedures
Legal and compliance aspects (reporting obligations)
Training and exercise programme
Methodology

From assessment to validated readiness

01

Assessment

Evaluation of existing plans, procedures and technical readiness against NIST SP 800-61, ISO 27035 and NIS2 requirements.

02

Gap analysis

Identification of missing or inadequate components, prioritised by risk and impact. Concrete, actionable findings.

03

Plan development

Drafting or improving IR plan, playbooks and communication protocols. Tailored to your organisation, team and threat landscape.

04

Technical review

Assessment of logging, forensic readiness and backup strategy. Recommendations for technical improvements.

05

Implementation support

Guidance on implementing improvements. The team works with your IT and security teams to close the gaps.

06

Validation

Tabletop exercise to test the plans with your crisis team. Improvement points identified and incorporated.

What You Receive

Deliverables

  • IR Readiness assessment report
  • Gap analysis with prioritised actions
  • Incident Response Plan (new or improved)
  • Playbooks for priority scenarios
  • Communication protocol
  • RACI matrix
  • Recommendations for technical readiness improvements
For Whom

Built for organisations that want to be truly prepared

Organisations without a formal incident response plan

You know you need a plan but have nothing on paper yet. This engagement builds the complete foundation.

Companies wanting to professionalise their existing IR capability

You have something in place but know it is incomplete or outdated. This engagement modernises and validates what you have.

Organisations needing to demonstrate NIS2 or ISO 27001 IR requirements

Both require documented and tested IR capability. This engagement delivers the required documentation and evidence.

Organisations that recently experienced an incident

After an incident, organisations know exactly what was missing. This engagement systematically closes those gaps.

Tech stack

Vendor-agnostic by design

DEFION works with the tooling you already have, or brings ours. No vendor lock-in.

Microsoft Defender
CrowdStrike Falcon
No More Ransom
Frequently Asked Questions

FAQ

We already have an IR plan. Is a readiness assessment still needed?
Yes. A plan that has not been tested and updated provides false confidence. The team assesses not only whether you have a plan, but whether it is current, complete and workable.
How long does an IR Readiness engagement take?
The assessment itself takes 1 to 2 weeks. The full engagement including plan development and validation typically runs 4 to 8 weeks.
Are playbooks included?
Yes. For the most relevant scenarios (ransomware, data breach, BEC, DDoS, insider threat) concrete playbooks are developed with step-by-step instructions.
How do we test whether the plan works?
Via a tabletop exercise. The team facilitates a realistic scenario where your crisis team works through the plan. Errors and improvement points are identified immediately.
Do all employees need to be involved?
The core team (IT, security, management, communications, legal) is involved in the assessment and exercise. The rest of the organisation receives awareness training.

Know your IR readiness level
within weeks.

Start your readiness assessment or have your existing IR plan reviewed by DEFION specialists.